Mike Birdsall
Franchise Owner, Doxa Talent
Finding the right people is one of the biggest challenges business owners face today. Hiring is expensive, talent is hard to find, retention is difficult, and many growing companies struggle to build the team they need without overextending their budget.
In this episode of Business by the Bay, host Ajay Saini sits down with Mike Birdsall, entrepreneur, advisor, and business builder with DOXA Talent, to discuss how companies can scale through global talent, better operational execution, and a more conscious approach to outsourcing.
Mike shares his entrepreneurial journey, from building businesses in website design, sports technology, and subscription boxes to helping companies solve workforce challenges through ethical offshore staffing. He explains why DOXA Talent focuses on “conscious outsourcing” — finding skilled global professionals, treating them fairly, paying them well, and creating long-term success for both clients and team members.
This conversation goes beyond cost savings. Mike explains how businesses can use global talent to remove bottlenecks, improve efficiency, strengthen back-office operations, and build scalable systems. He also discusses the importance of culture fit, clear job descriptions, KPIs, remote management, cybersecurity, HR support, and retention.
Whether you are a small business owner, entrepreneur, founder, or growing company looking to scale, this episode offers practical insights into how remote staffing and outsourcing can help you build a stronger, more efficient business.
What You’ll Learn
- Why hiring and retaining talent has become harder for small businesses
- How global talent can help companies scale more efficiently
- The difference between traditional offshoring and conscious outsourcing
- Why culture fit, KPIs, and process clarity matter in remote staffing
- How DOXA Talent recruits dedicated full-time professionals in the Philippines and Colombia
- The importance of cybersecurity, HR support, and employee retention
- Why business owners should identify the tasks that keep slowing down growth
- Mike’s advice on success, entrepreneurship, pivoting, and continuous learning
If you are struggling to find the right people, afford the right talent, or free yourself from tasks that hold your business back, this episode will help you think differently about building your team.